Due to the current outbreak of coronavirus disease (COVID-19) and following the World Health Organization and local Governmental guidance, the Leica Geosystems Certified Pre-Owned, part of Hexagon, wants to share with its customers which measures are taken to avoid contamination and ensure business continuity.

We are a global technology company, well prepared to work collaboratively across the world on a daily basis from remote locations. We will continue to support you in your initiatives to drive productivity, safety and sustainability.

Hexagon’s local leadership teams are agile and well prepared to act on all guidance to ensure minimal disruption to the business.

Photo by Claudio Schwarz | @purzlbaum on Unsplash

Here’s a summary of the measures we are taking to counter global contamination:

  • All non-essential travel stopped for the time being. (Primarily internal meetings and events.)
  • Travel outside of home countries minimized to account for ever-changing guidelines
  • Most of CPE’s employees are working from home but still providing the best customer support.
  • Increased cleaning and sanitation across our offices with supplies provided to employees who may be impacted without access to work from home.

Here’s how are we ensuring business continuity:

  • Sufficient stock of major product lines and accessories remains available for the foreseeable future while we continue to work with suppliers.
  • Following a risk assessment performed with each vendor, we do not anticipate supply shortages. Certain components and parts may see delays globally across industries.
  • Production and logistics facilities continue to operate daily, following safe work procedures to ensure no delay in delivery.
  • Customer support functions are global, meaning there will be no disruption in the event of employees working from home.
  • Our controlling function is business as usual for billing, collections and procurement, utilizing cloud-based platforms that ensure teams collaborate globally.

In challenging times, the power of partnership is needed most. We are your business partner, dedicated to your success and committed to delivering on your expectations. You can reach us if you require further information. We will always keep you updated.

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